EC21 Integration for Skypostal

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Our specialists will set up your EC21 integration and optimize your dispute workflows.

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Benefits of Skypostal for EC21

Automated dispute management
Higher win rates & revenue recovery
Proactive fraud prevention
Customer trust and loyalty
Scales with your growth

About EC21 Integration

A Skypostal account is automatically created during setup. Once connected, your EC21 transactions are monitored in real time so you can detect, manage, and resolve chargebacks with minimal effort. You may also connect an existing account.

EC21 Integration Features

Configuration Features

Enable/disable dispute workflows and alerts
Map payment gateways and card types
Set dispute response preferences and evidence templates
Tax & policy settings for issuer requirements

Order Processing Features

Monitor orders and payments in real time
Auto-collect evidence (order details, shipping, comms)
One-click representments & status tracking
Convert chargeback insights into policy rules

Integration Features

Native integration with your EC21 store
Syncs with your Skypostal account
Knowledge Base, Help Desk, and Integration Specialists

Services

RDR (Rapid Dispute Resolution)
Ethoca Alerts
CDRN (Cardholder Dispute Resolution Network)
Representments

Payment & Delivery Options (Examples)

Payment options: Visa, Mastercard, Amex, Discover
Delivery confirmations supported

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